Establishing Strong, Trusting Relationships with Our Customers.
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I highly recommend them. They are always professional, courteous, and know what they are doing, from the office to the techs.
– Chris W.
Google Review – 5.0 star rating 7/2020
I had to call because my air conditioner and 20 year old furnace were struggling. B&W showed up on time before any other company responded. Diagnosed my problem and gave me repair and replacement options. When I decided to replace the unit they offered me a variety of payment options.
– Matt N.
Google Review – 5.0 star rating 5/2020
Tom was extremely conscientious in the removal and installation of my new HVAC equipment. He kept me informed along the way and when they were done, everything was cleaned up and put in order. He never took a shortcut and made certain all was working perfect.
– Janet S.
Google Review – 5.0 star rating 11/2019
B&W Plumbing & Heating is fantastic! They have done everything from toilet repair to installation of a new air conditioner and furnace. Their people are professional, their product is first class, and their prices are extremely reasonable. You never feel like they are trying to make a sale. You consistently get the impression that they simply want to provide you with the most cost-effective solution possible. My husband and I highly recommend B&W!
– Teresa T.
Google Review – 5.0 star rating 6/2019
Called B&W because of a drain clogged in the basement. Friendly person on the phone, inform me about what it would cost for the Tech to come and do a diagnostic ($118). if service is more they would take off the $118. Plumber Dave called me 15 mn before coming to let me know he was on is way. I explain to him the issue. He took his tools and rags to protect the floor. He was very knowledgeable, 30 years experience. Plumber Dave was very friendly and did a great job. the cost was $221, it could sounds expensive compare with what other say when you call but when they arrive on site they add more fees because of “non conventional” structure. once again, you pay for what you want. I will call them again next time I will have another issue.
– Jeanluc C.
Yelp – 5.0 star rating 8/2017
We needed to have the AC serviced for general maintenance. Rob called ahead as I was told he would, arrived when he said he would, was friendly and willing to explain a few things to me so I understood generally what he was doing.
– Stacy F.
BestImprovers – 5.0 star rating 7/2016
Having had a service contract with B&W in the past, I contacted them to check on a leak in my A/C unit. They sent someone out the same day. They actually arrived early after confirming that I would be there. They renewed my Service Contract and covered the minor repair under the contract since it was a minor blockage. I have been a customer with B&W for over 20 years and I have never had a complaint with them. I’m a very happy customer
– Ron M.
Better Business Bureau – 5.0 star rating 6/2016
We have used your company for over 8 years and continue to be pleased. Our tenants air went out and you sent a tech within 45 minutes and had it repaired in no time. The price was reasonable as we continue to have a service contract. Keep up the good work!
– Donna A.
ReviewBuzz – 5.0 star rating 6/2016
I had to replace my furnace and AC unit this spring. After calling out for a few quotes, I found B&W was very competitively priced. I would consider myself very hard to please on workmanship. The quality of the install was excellent. They came out on short notice and finished in one day.
– Keith P.
Yelp – 5.0 star rating 4/2015
The experience I had with B&W’s HVAC department was top notch. I called on Labor Day evening when I came home to an 83 degree house without AC. I spoke with their emergency service and, within minutes, was contacted by the manager Dave to schedule a service repair.
The repairman made it to the house early the next morning but they did offer to come out that evening if needed. The AC unit is almost 10 years old, so I naturally worried that this could end up costing some cash or result in a new unit. I was relieved to learn the capacitor needed replaced. The repairman was awesome – prompt, quick, clean and thorough. We were up and running soon thereafter.
Angie’s List – Overall A rating 9/2014